BECOME A TRAVEL MANAGERS TRAVEL BROKER

  • Welcome to Travel Managers

    The Travel Managers Group (TMG) is an independent, 100% New Zealand owned and operated travel broker group. TMG was formed in 2002 by a group of travel professionals wanting to create a platform for other likeminded travel professionals.

    We have over 180 travel brokers and staff all around New Zealand, from Kerikeri in the north to Invercargill in the south. We have branch locations throughout New Zealand, with our Head Office in Auckland City.  But most of our travel brokers chose to work from their home office, which is the beauty of being a travel broker with TMG.

Why Travel Managers?

Recently more and more experienced senior travel consultants have made the switch to being a Travel Broker.   Why?  Because being a Travel Broker puts you in the driving seat.  You are in control of your own destiny.  You service your clients in the manner you see fit.  You benefit directly when your clients come back to you for their travel needs.  You work as hard or as little as you like, with hours to suit your lifestyle and your clients.  You are your own boss!

If you are considering a career as a travel broker, then talk to us, it's our sole business to help you on your journey to owning your business.

To learn more please click on the links below.

It’s all we do

Brokers are our only clients. From our inception, we have never dealt directly with the public, and therefore do not have the distraction of our own travel clients needing our attention. Our focus is on providing our Brokers with the tools they need to service their clients.

Even our shop fronts are run by our Brokers. While the majority of our brokers work remotely from their homes, we do have accredited shops located in Auckland, Wellington, Napier and Dunedin, all of which are run by individuals or combinations of Brokers.

We have a dedicated team at Head Office who's sole focus is on our Brokers and their success. If they are successful, so are we! We give experienced consultants the ability to own their own business and be in control of their own destiny and their own client base.  Using our centralised accounting systems, we facilitate the administrative functions for our Brokers and pay them commissions generated from the bookings they make.

Travel Managers is dedicated to providing business autonomy and systems for its community of travel brokers. We aim to share with our brokers, staff and owners the common values of honesty, integrity and professionalism. Travel Managers is a family of travel experts that place a high value on the relationships between each other and the wider community. Our major strength is the support that our brokers and managers give each other as they strive to continue to be New Zealand's most desirable Travel Broker community.

What is a travel broker

A travel broker is an individual who is an experienced and well trained travel consultant.  They will have been in the travel industry for a number of years, and will have an established client base in New Zealand.  They may also have a specialist niche for which they have gained expert knowledge.

A travel broker is not an employee but is a contractor who is self employed, therefore they know that in order to keep their clients coming back they need to provide exceptional service and the best advice possible.  Because travel is their livelihood and their passion, they are highly motivated and skilled professionals.

Only the best become travel brokers. 

We have the experience

Founding Chairman and Managing Director Dave Wallace  has an airline background, computer industry experience and a degree in psychology to blend with his vast experience in travel broking. He manages the day to day running of the company as well as working closely with brokers to provide assistance where needed in their business.

Kevin Weston – Director
Kevin has worked in the travel industry for more than 20 years and was responsible for starting one of the largest travel management companies in NZ.  Kevin joined Executive Travel in 2003 where he has helped grow the company to be the largest privately owned travel company in NZ.  As a director of the company Kevin’s focus is growing the company and managing the client relationships with existing clients.   Kevin has post graduate diplomas in Business, Marketing and Information Technology from the University of Auckland.

Nicola Jamieson – Director
Nicola’s career history covers a broad spectrum across Corporate Travel, Not-for-Profit and Educational sectors. She has held roles as CEO, COO and GM of large organisations. She holds an MBA with the University of Auckland.     Nicola’s focus is always about partnering with our clients to ensure that objectives are met coupled with accuracy, efficiencies and exemplary customer service

Chief Operating Officer, Angela Mills has a wealth of experience in a wide range of travel functions from her background in Accounts, Sports Tours, Groups and Incentive travel. She heads up our finance and support team who are dedicated to assisting you with all of your operational needs.

 

We have the tools

We have chosen what we believe are the best tools for the job of being a Broker.  We have set up our systems to cater for the unique nature of working in a cloud type environment, with no VPNs or Citrix environments to contend with.  Most importantly we understand that training and support are fundamental to your business.
 

  • Ongoing Training and Support

    Initial start-up and training will be included on Amadeus and Tramada, along with a complete understanding of how our systems work. We have updates and training from suppliers on the latest products to ensure your knowledge is kept at the forefront of the industry.

    Our support includes:
    • Initial Start-Up training designed around your needs
    • Dedicated Broker Support team to assist you on a daily basis
    • Supplier Product Training
    • Annual conferences
    • Regular 'Round-up' for industry news
    • Regular Networking and Community meetings

    Travel Managers have an annual conference where we come together and discuss industry news, developments and recognize our top brokers. This is a great opportunity to share ideas and knowledge with your colleagues, and know that you have a large support network.

  • Intranet System

    Our Intranet communication system enables you to communicate and share knowledge with your fellow Travel Managers. It also gives you the information you need at your fingertips with access to procedures, supplier contacts and commission levels, supplier email archive, upcoming famils and events, marketing collateral, practically all the information you will need as a broker.

  • CRS

    We have agreements with both Amadeus and Sabre. 

  • Tramada

    Our front and back office system is web based and is ideally suited to a Broker business. It has been the accounting system for the company since its inception.

    All three systems are web based and can be operated from anywhere. It is not unusual for our Brokers to operate their businesses from overseas while on holiday or visiting family. Their clients don't know that they're not in New Zealand. Our best example is one Broker who spent 6 weeks in Houston Texas staying with his sister and operating his busy Broker business from there. The only downside was the different time zone, which meant he was working later.

  • Broker Marketing

    Travel Managers have designed a marketing package customised specially for home-based travel agents. We can help you build your database and regularly communicate with your clients. Running your own business can be hard, so we have taken care of all aspects of your marketing for you. Broker marketing includes:

    • Fortnightly e-newsletters to your clients, personalised to your business (there is a cost associated)
    • Database management
    • Social Media marketing
    • Consumer PR initiatives
    • Professionally designed marketing collateral
    • Personal page on our website

     

We have the options

Unlike other Broker companies, we have a number of options for our potential Brokers.

  • Senior Broker

    This is our most popular option for experienced Travel Agents who are able to operate reasonably independently. Full training is available for our front and back office system –Tramada, and conversion course to Amadeus or Sabre if necessary.

    While a large proportion of our Brokers in this category have turnovers in excess of $1,000,000, a minimum of $450,000 turn-over is generally required. Commission split starts at 90/10 of profit on files and is paid monthly on completed files, i.e. those which have a nil balance.

    There is a monthly Technology Fee and an annual Professional Indemnity Insurance fee which is mandatory for a broker’s protection. There may be other costs associated with training or other applications, but these will be discussed with you if applicable.

  • Branch office based Brokers

    While most of our Brokers are home based, we have a number of offices where Brokers have based themselves and they share in the cost of overheads. We have space available in Auckland CBD, Napier, Wellington and Dunedin. With Auckland being the exception, these offices are manned by Brokers only. This is a great option for those that wish to own their own business, but still want the camaraderie that comes with working in an office environment.

  • New branches

    We have opportunities for offices to operate under our umbrella rather than operating on their own or having the costs of being a franchise office. The cost is the same as a Senior Broker plus the office running costs.

    We take responsibility for client funds, accounting through our Tramada system, negotiations with principals, so allows you more time for selling.

  • Exit and Succession plans

    We can help with exit and succession plans for those agents or Brokers who have good businesses and are reaching the time in their lives where they are planning to retire or move into something else. They want a fair price for their business and are prepared to stay on for a year or two. They may or may not have a successor.

    We can help with all of this by facilitating the sale and purchase, possibly finding the successor and making the purchase terms more generous, or on a different time scale.

    We are a different and innovative operator who have the experience and will to take the business of Travel Broking to a range of options.

We have the team

Travel Managers is dedicated to providing business autonomy and systems for its community of travel brokers. We aim to share with our brokers, staff and owners the common values of honesty, integrity and professionalism. Travel Managers is a family of travel experts that place a high value on the relationships between each other and the wider community. Our major strength is the support that our brokers and managers give each other as they strive to continue to be New Zealand's most desirable Travel Broker community.

Our criteria

When it comes to working with brokers, we do have a selection process.  This provides some peace of mind to your clients that we are confident you can do the job, and protects our credibility as a trustworthy and reliable travel agency.  As such, the minimum requirement to become a broker is recent travel experience as a travel agent or broker with a reputable travel agency, with a minimum of 5 years experience.   It is also important that you have an existing client base, whether it be retail, corporate or niche.  Please ensure when enquiring to become a broker that these 2 basic criteria requirements are met.