Become a Travel Broker
Welcome to Travel Managers
Travel Managers Group is an independent broker based travel group with over 100 brokers based nationwide. Our goal is to give brokers the best possible platform to grow their business and too earn more money that they ever could as a retail consultant.
Click here to download more information or APPLY ONLINE
Click here to download more information or APPLY ONLINE
It’s all we do
Brokers are our only clients.
Our sole focus has been on our Brokers and their success. If they are successful, so are we!
From our inception, we have never dealt directly with the public, and therefore do not have the distraction of our own traveller clients needing our attention. Our staff and Executive Directors do not deal with the public other than on rare occasions if requested by Brokers.
Even our shop fronts are run by our Brokers. While the majority of our brokers work remotely from their homes, we do have accredited shops located in Auckland, Wellington, Hawkes Bay and Dunedin all of which are run by individual or combinations of Brokers.
We have the experience
The founders of the company come from successful Travel Broking and Travel Brokerage Management backgrounds.
The two Executive Directors Mike [Managing Director] and John Southcombe [Broker Recruitment Director] consider themselves pioneers in the business of employing Brokers rather than staff. Mike and John both hail from Jetsave Travel which became travel.co.nz. It was while at Jetsave travel that they fought the battle with the Travel Agents Association to have Broking accepted as an employment option for selling travel. That battle was won and now Travel Broking is widely accepted as a valid alternative selling system.
Founding Chairman David Wallace, was, and still is a high producing Travel Broker with his wife Bev. He does spend time assisting with the recruitment of Brokers and is a mine of information for those needing practical advice, particularly in the early stages of their Broking.
Operations Manager, Angela Barr has a wealth of experience in a wide range of travel functions from her background in Accounts, sports tours, groups and incentive travel.
We have a dedicated team of three in our Accounts and Administration team who keep the wheels turning and ensure that our Brokers are paid on time.
It is this hands-on experience that contributes to the Board, and Management's knowledge of what Brokers need.
We have the tools
We have chosen what we think are the best tools for the job of being a Broker.
Ongoing Training and Support
Initial start up and training will be included on Amadeus and Tramada, along with a complete understanding of how our systems work. We have updates and training from suppliers on the latest products to ensure your knowledge is kept at the forefront of the industry. TravelManagers hold regular webinars, workshops and have a dedicated business coach to help assist you in improving your business.
Our support includes:
• Initial Start Up training designed around your needs
• Your own dedicated Business Partnership Manager
• Regular Webinar Training Sessions • Supplier Product Training
• Annual conferences and frequent Regional Meetings
• Weekly 'Round-up' video blogs – for industry news
• Regular Networking and Community meetings
TravelManagers have bi-annual conferences where we come together and discuss industry news, developments and recognize our top brokers. This is a great opportunity to share ideas and knowledge with your colleagues, and know that you have a large support network.
Our Technology
Intranet System
Our Intranet communication system enables you to communicate and share knowledge with your fellow TravelManagers.
TravelQuote
TravelQuote is an online tool that gives brokers and branches the edge when vying for new clients and their bookings. With TravelQuote our brokers outpace their competitors responding to new and existing clients faster and with a consistently high standard of presentation – every time.
TravelQuote improves conversion rate and ensures that every broker can harness the value from their client database.
Amadeus
Amadeus is our chosen CRS. It has been chosen after careful consideration by our staff and some Senior Brokers put it through its paces.
Tramada
Our front and back office system is web based and is ideally suited to a Broker business. It has been the accounting system for the company since its inception.
Both Amadeus and Tramada are web based and can be operated from anywhere. It is not unusual for our Brokers to operate their businesses from overseas while on holiday or visiting family. Their clients don't know that they're not in New Zealand. Our best example is one Broker who spent 6 weeks in Houston Texas staying with his sister and operating his busy Broker business from there. The only downside was the different time zone, which meant he was working later.
Broker Marketing
TravelManagers have designed a marketing package customised specially for home-based travel agents. We can help you build your database and regularly communicate with your clients. Running your own business can be hard, so we have taken care of all aspects of your marketing for you.
Broker marketing includes:
• Fortnightly e-newsletters to your clients, personalised to your business
• Database management
• Social Media marketing
• A regular TravelManagers travel catalogue
• Consumer PR initiatives
• Professionally designed marketing collateral
We have the options
Unlike other Broker companies, we have a number of options for our potential Brokers.
Senior Broker
This is our most popular option for experienced Travel Agents who are able to operate reasonably independently. Full training is available for our front and back office system –Tramada, and conversion course to Amadeus if necessary.
While a large proportion of our Brokers in this category have turnovers in excess of $1,000,000, a minimum of $350,000 turn-over is generally required. Commission split is 90/10 on profit on files and is paid monthly on completed files ie those which have a nil balance.
Costs are $139.00 plus GST technology cost per month, plus two annual costs, TAANZ Broker registration fee $200 and share of collective Professional Indemnity Insurance $190.00 both plus GST. There can be some training costs, which are passed on if applicable.
Supported Broker
This is a different model ideal as a starting point for those who aspire to be a Broker, perhaps not yet full time, or whose experience or turnover doesn't yet qualify them for the "Senior" Broker category.
More assistance is given with this category and the front and back office requirements are handled by the company as well as in-house ticketing.
Commission split is 70/30.
There are no monthly costs only the two annual fees plus possibly some training costs.
Business leads supplied / Broker
This is for brokers who need, or would like additional leads generated by direct marketing and websites. This is ideal for Brokers who have a client base they consider too small and importantly have the ability to convert email enquiries into new business. It is also an excellent opportunity for mothers returning to the workforce to work at their own pace. The Broker can fit their hours around their home commitments. In fact, we welcome Brokers in this category who can work at night when their spouses come home in time to look after the children.
There are two options for this and a variation in commission splits and costs which need to be explained at the time of interview. Commissions on Brokers own business is at a higher rate, so that Brokers on either of our models can make substantial revenue.
In both cases, clients generated from these sources remain the Brokers while they remain contracted to Travel managers Group Ltd.
Branch office based Brokers
We have a number of offices where Brokers have based themselves and share the overheads at cost. We have space available in Auckland CBD, Napier, Hastings, Wellington and Dunedin. In Auckland we can provide premises for up to 4 staff with separate entrance as well as individual space. With one exception, these offices are manned Brokers only.
New branches
We have opportunities for offices to operate under our umbrella rather than operating on their own or having the costs of being a franchise office. The cost is the same for a Senior Broker plus the office running costs.
We take responsibility for TAANZ membership and bond. Client fund accounting through our Tramada system, negotiations with principals and allow more time for selling.
Exit and Succession plans
We can help with exit and succession plans for those agents or even Brokers who have good businesses and are reaching the time in their lives where they are planning to retire or move into something else. They want a fair price for their business and are prepared to stay on for a year or two. They may or may not have a successor.
We can help with all of this by facilitating the sale and purchase. Possibly finding the successor and making the purchase terms more generous, or on a different time scale than the successor pays.
We are a different and innovative operator who have the experience and will, to take the business of Travel Broking to a range of options.
APPLY ONLINE
Call in complete confidence 09 921 5074 today or email: brokering@travelmanagers.co.nz
At TravelManagers, we work with the best of the best!
If you believe you are a true industry expert with a network of strong customer relationships and entrepreneurial flair, then complete the form below.
We'll be in touch to discuss your application and how you go about joining our exciting and growing organisation.
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Make the Right Choice with TravelManagers. To speak with us today call 09 921 5070 or
email: brokering@travelmanagers.co.nz
